Support Integrations

Support integrations allow you to embed customer support widgets and chat functionality directly into your documentation. This enables visitors to get real-time help and assistance while browsing your docs, improving user experience and reducing support ticket volume.

All integrations

Configuration

To enable support integrations, add the appropriate configuration to your docs.json:

{
  "integrations": {
    "support": {
      "chatwoot": {
        "websiteToken": "required"
      },
      "intercom": {
        "appId": "required"
      },
      "livechat": {
        "licenseId": "required"
      }
    }
  }
}

Reference

Analytics IntegrationComing Soon

Track support interactions and user engagement with your support widgets. Send analytics events to measure support effectiveness and optimize your documentation based on common support requests.